Returns & Exchanges
At Krystle Cole Fine Art, we want you to be completely satisfied with your purchase. If your artwork or merchandise does not meet your expectations, we offer a 30-day return policy for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully repackage your items in their original shipping materials to ensure the artwork is protected from damage during transit.
- 3.Shipping the Item
Affix the provided return label to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once we receive and inspect the returned item, we will process your refund or ship your exchange within 5-7 business days.